FAQ – Frequently asked questions at Topcaredent.ch
General questions about Topcaredent
Who is Top Caredent?
Who is Top Caredent?
Top Caredent is your specialist for innovative and high-quality dental care products.
Our products have been developed in close cooperation with leading experts such as Prof. Dr. Lang and Prof. Dr. Lussi to provide you with the best possible oral hygiene
to offer. They are developed in Switzerland and manufactured in Germany.
What distinguishes Top Caredent products?
What distinguishes Top Caredent products?
Our products stand for the highest quality and effectiveness. They are scientifically
tested, free of latex, metal and silicone and therefore particularly safe for
allergy sufferers. We also use ecological packaging for more
Sustainability.
Are there scientific studies on the effectiveness of the products?
Are there scientific studies on the effectiveness of the products?
Yes, scientific studies prove the effectiveness of our products. These are
can be viewed on our website topcaredent.ch.
Can I learn more about the scientific background?
Can I learn more about the scientific background?
We are happy to organize training courses with leading experts to give you deeper
Insights into the scientific principles and the correct application
of our products.
interdental care and toothbrushes
Why should I use interdental cleaners?
Why should I use interdental cleaners?
With a conventional toothbrush you only clean 3 out of 5 tooth surfaces. Around 40% of the plaque remains in the interdental spaces, which can lead to tooth decay and gum inflammation. Interdental cleaners remove plaque and
Food residues in these hard-to-reach places.
What are the advantages of Top Caredent interdental brushes?
What are the advantages of Top Caredent interdental brushes?
Our interdental brushes are ideal for patients with gingivitis, periodontitis, crowding or challenges in the
Interdental cleaning. They offer:
Extra soft filaments for gentle and thorough cleaning – even in hard-to-reach areas.
Adapted sizes for individual needs and optimal cleaning efficiency.
Blue bristles = thinner filaments for narrower interdental spaces.
White bristles = thicker filaments for more intensive cleaning.
What types and shapes of interdental brushes are there?
What types and shapes of interdental brushes are there?
Our interdental brushes are available in all sizes and in three
Shapes available:
Cylindrical
– for even interdental spaces.
fitted
– for flexible cleaning with different tooth spacing.
Conical
– for targeted and effective cleaning of wider
interdental spaces.
Are the interdental brushes also suitable for implants and braces?
Are the interdental brushes also suitable for implants and braces?
Yes, we offer special interdental brushes for implant and orthodontic care as well as
Circum brushes for double cleaning efficiency – even on hard-to-reach
accessible lingual areas.
What is special about the special spring toothbrush from Top Caredent?
What is special about the special spring toothbrush from Top Caredent?
Our 3-in-1 spring toothbrush has 150g
Pressure control, which prevents excessive pressure when cleaning and thus
Prevents gum recession. It also offers:
Integrated
Interdental brush opening – for direct cleaning of the
interdental spaces.
built-in
Tongue scraper – for complete oral hygiene in just one
Step.
Advantage
for patients – The toothbrush also serves as a holder for
Interdental brushes so that you don’t forget to clean the spaces between your teeth
becomes.
What is special about the special spring toothbrush from Top Caredent?
What is special about the special spring toothbrush from Top Caredent?
What is special about the special spring toothbrush
from Topcaredent?
Our 3-in-1 spring toothbrush has 150g pressure control ,
which prevents excessive pressure when brushing and thus gum recession
It also offers:
Integrated
Interdental brush opening – for direct cleaning of the
interdental spaces.
built-in
Tongue scraper – for complete oral hygiene in just one
Step.
Advantage
for patients – The toothbrush also serves as a holder for
Interdental brushes, so that cleaning between the teeth is not
is forgotten .
How does the spring toothbrush help with daily oral hygiene?
How does the spring toothbrush help with daily oral hygiene?
Thanks to the innovative 3-in-1 solution, you save time and ensure comprehensive cleaning. The toothbrush is particularly practical because it has integrated interdental brushes , allowing complete care in just one step.
How do I use interdental brushes correctly?
How do I use interdental brushes correctly?
- Lead
Insert the brush carefully into the space between your teeth. - Move
Move it back and forth several times without applying too much pressure. - Wash
Rinse the brush thoroughly with water after each use. - Change
Replace the brush as soon as the bristles are worn out.
How long can I use an interdental brush?
How long can I use an interdental brush?
Depending on the frequency of use and the condition of your interdental spaces
you should replace the brush every 1 to 2 weeks .
How does the organizer make everyday practice easier?
How does the organizer make everyday practice easier?
Our organizer enables hygienic
Removal of interdental brushes , without direct contact and without the
Having to take off gloves saves valuable time and reduces
glove consumption in practice.
Who is the organizer particularly suitable for?
Who is the organizer particularly suitable for?
The organizer is ideal for dentists and dental hygienists who want an efficient
and want to ensure hygienic organization in the practice.
specialists and consultants
Who can help me with questions about the use and selection of products?
Who can help me with questions about the use and selection of products?
At Topcaredent, specialists are available to
available to answer all your questions about our products and their application
can explain in detail.
How can I get personal advice?
How can I get personal advice?
You can contact us at any time via info@topcaredent.ch . Our
Specialists will provide you with competent and individual advice – whether for private
applications or for professional use in practice.
Is there training on how to use the products?
Is there training on how to use the products?
Yes, on request we organize training courses with leading
Experts to show you the optimal use of our products.
quality and safety
Are Topcaredent products safe for allergy sufferers?
Are Topcaredent products safe for allergy sufferers?
Yes, our products are free of latex, metal and silicone, which makes them particularly
safe for allergy sufferers.
Where are the products manufactured?
Where are the products manufactured?
Our products are developed in Switzerland and manufactured in Germany to ensure the highest quality and precision.
Is the packaging environmentally friendly?
Is the packaging environmentally friendly?
Yes, we attach great importance to sustainability and use ecological packaging to do our part to protect the environment.
ordering and delivery
How do I order from Topcaredent.ch?
How do I order from Topcaredent.ch?
- Select your desired products and add them to your shopping cart.
- Proceed to checkout, enter your shipping address and choose a payment method.
- Complete the order – you will receive an order confirmation by email.
Which payment methods are accepted?
Which payment methods are accepted?
We accept Twint and purchase on account.
How much are the shipping costs and how long does delivery take?
How much are the shipping costs and how long does delivery take?
- Shipping costs: CHF 5.00 (free shipping for orders over CHF 45.00)
- Delivery time: Usually 2-3 working days within Switzerland.
Can I change or cancel my order?
Can I change or cancel my order?
Yes, as long as your order has not yet been shipped. Please contact our customer service immediately at info@topcaredent.ch .
Return and Exchange
Can I return or exchange products?
Can I return or exchange products?
Yes, you can return unused and originally packaged products within 14 days. Personalized or opened items are not returnable
excluded.
How does the return work?
How does the return work?
- Contact us by email at info@topcaredent.ch and state your order number.
- Send the items well packaged to the specified return address.
- After checking the return, we will refund the purchase amount within 14 days.
Contact and Customer Service
How can I contact customer service?
How can I contact customer service?
Our customer service is available by email at
info@topcaredent.ch . We
We strive to answer your inquiries within 24 hours.
Are there any discounts or promotions?
Are there any discounts or promotions?
Current discounts and promotions can be found on
our website at topcaredent.ch or subscribe to our newsletter to
not to miss any offers.